We hope you are very satisfied with your purchase; however we realize this is not always the case. If you are not, please return your Dallas Collection Skincare products within 30 days of receiving them. Your payment will be refunded within 3 days of receipt of items if product is remaining and packaging/containers are undamaged. Items should be returned in their original packages with packing list enclosed showing your shipping address and reason for return so we can more quickly process your credit. Please ship to the address listed on your packing slip and be sure to keep the order information until your return payment has been processed.